Ghana Postal Services Corporation Act, 1995 (Act 505)
Section 48(1):
A person aggrieved in connection with any service provided by Ghana Post or any agency of Ghana Post may bring a complaint to the Board and the Board shall investigate the complaint (other than one appearing to the Board to be frivolous) and having regard to international obligations to which Ghana Post may be subject, take such decision as it considers fair and equitable to redress the grievance including where necessary, the payment of compensation to the complainant.
(2) A person who is dissatisfied with a decision of the Board made pursuant to sub-section (1) of this section may address a petition to that effect to the Minister.
(3) The Minister shall consider any petition which is addressed to him (other than one appearing to him to be frivolous) by or on behalf of any person dissatisfied with a decision of the Board made pursuant to subsection (1) and direct as he thinks appropriate.
(4) The provisions of this section is without prejudice to any right of action to the courts.
Procedure to Follow
Not Avaiable
Responsible Institution
- Email: info@ghanapost.com.gh
- Website: https://ghanapost.com.gh/
- GPS: GA-183-8164
- Telephone: 0302668138
Relevant Forms to Download
Not Available
Online System
Link Unavailable
Fees/ charges
Not Avaiable
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